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Why News Releases Fail

Sorry about my otaku with this issue useless testimonials, jargon or
(otaku = more than a hobby, a little less gobbledygook. Get rid of it.
than an obsession). 13. You may have also identified prior
Many of you may know me, since I run media coverage, which indicates it's no
Imediafax, the Internet to Media Fax longer a new issue. Get rid of it. Let
Service. I send out over a million news each news release stand on it's own two
releases a year for people via fax and feet.
email. You probably think that I've got 14. You tried to impress and be clever or
news releases failing on me day in and innovative but you come off naïve, less
day out. than expert, biased, flippant, arrogant,
Actually, I don't. The news releases I or crazy. Tone it down. Get straight.
write and send out for people do quite 15. You made vague and unsubstantiated
well. My clients are quite happy with me claims, or wild and outrageous claims, or
because they are successful with their you included a statement that simply rubs
outreach efforts. the media the wrong way. Get rid of them.
It's the draft news releases that people 16. You are trying to be different, just
send to me that are my problem. for the sake of it, but you come off
Fixing the problems I see in the news eccentric. Forget it. Don't create a
releases people send me takes forever. It false or inflated image. Be yourself.
is also very painful. 17. You wrote a rant and rave, worthy of
I've seen a lot of news release failure a letter to the editor, instead of a
over the years, and I now know what the problem solving tips article, worthy of a
key problems look like and how to fix feature story. Decide what you want, put
them. your best effort into it.
My plight as a publicist is that I spend 18. You are simply not credible. It could
a lot of time educating my clients trying be your ideas are simply not well thought
to get them to understand the psychology out, or that you've offered old well-worn
of dealing with the media. material, or that you are too extreme or
The rubber meets the road in the news controversial, or not qualified. You may
release because this single sheet of not be expert enough, or sufficiently
paper is the key nexus for all qualified, to make the statements,
communications with the media. The compared to others in your field. You
importance of the copy on a news release need to present information that
cannot be overstated. It has to be free qualifies you properly and adequately.
of negative issues or factors that will 19. You provided poor contact
reduce or eliminate media interest and information. You need to identify the
response. One fatal error and it's all best single point of contact and the
over. correct phone number so interested media
So identifying the problems and revising can reach you and get the best possible
the news releases is crucial. I spend a attention and response from you to meet
tremendous amount of time and effort their needs. One key person, one phone,
trying to avoid sending out news releases no fax, one email address, and one URL
with problems still in them. (with no long string addresses).
The issue is that when people send me 20. You did not include a clear media
news releases, it often takes a long, call for action. You didn't tell the
long time to identify and communicate the media what you want them to do with your
problems, and then more time again to news release. You need to tell them what
explain and negotiate all the word you are asking for or suggesting or
changes with the clients, and more time offering. Then you need to offer the
still to finalize the news release and media incentives value-added reasons to
have it ready and approved for do so, like free review copies, free test
transmittal. samples, interview questions and answers,
Honestly - it can be very painful for all media kits with story angles and stats
involved. I'm quite brutal on my clients, and data, relevant photographs, etc.
since their success is all that matters. 21. You did not incorporate and integrate
I don't pull any punches. My comment a primary response mechanism. You need to
process can bruise a lot of highly include a value-added reason, which
inflated egos of some otherwise very motivates the editor to publish or
accomplished people, on the way to a mention your contact information, which
problem free news release that maximizes will generate calls, traffic, interviews,
the chances of success when finally sent. or requests for more information. This
Lots of people think they can write a usually means something unique and of
news release. Very few of them can do it special value to the audience, that the
very well. editor feels good about mentioning. Use
They simply haven't followed the media an offer for a free problem solving
response to enough news releases to learn report.
the errors that are made when they write 22. You sent the release to the wrong
news releases. They haven't yet learned media. Target the media that your clients
what the mistakes are, so there is no read, watch and listen to when they are
learning from continuous improvement. in the right mood, that is, receptive to
This is where the blood, sweat and tears hearing about your news, and willing to
of the copywriting business is truly take action when they get your message.
found. It gets even tougher when another Work with your publicist to target the
professional publicist wrote the news right media.
release for the client. Now the client is 23. You rely on a single fax or an email
getting opposing advice from two to produce an avalanche of media calls.
professionals. One says "Make it Hot" and You conduct no follow up. Get real.
the other says "Cool it". What's a Follow up properly and you can triple or
publicist to do? quadruple your media response rate.
So my motivations for doing this article Better still, you can ask the editors
are really quite selfish. I want to spend "what can I give you to support a feature
less time doing this. My life will be story and meet your needs".
significantly improved if my clients send Finally, the biggest reason for news
me news releases that take less time and release failure is one of attitude. How
energy to fix. Very simply, for each and do you define success or failure? It's
every news release that comes in and called unrealistic expectations.
doesn't have these problems, I'll free Get real. You won't get rich off one news
myself to spend more time doing things release. You're chances of getting famous
that are more profitable for my clients are just about as slim.
and me. You might be able to break even.
The issues listed here have all been Look at your investment and compare it to
identified as reasons for the failure of what you need to break even on your
a news release. This is based on over 20 investment. If you need to sell 100 books
years of experience in dealing with the to cover the costs of a $500 outreach
aftermath - the actual number and quality effort, you need ten articles because
of responses generated from the each article only produces ten sales. So
transmittal of a news release. that's your breakeven goal. More books
So here are the most common reasons why per article, means less articles will
news releases fail: satisfy your needs.
1. You wrote an advertisement. It's not a You may simply have to be realistic and
news release at all. It sells product. It understand that while you are wildly
fails to offer solid news of real interested in the topic, it may not have
tangible interest, value-added the broad general public interest that
information, education or entertainment. you have for the subject. If you wrote an
2. You wrote for a minority, not for a article that has local interest and you
majority of people in the audience. You expect national media to pay attention,
simply won't compete with other news think again.
releases that clearly are written for a If you want to be on the Oprah Winfrey
larger demographic of the media audience. Show, then you'd better pray because
3. You are the center of attention, not chances of doing it off one news release
the media audience. You focus on your are very slim, near zero in fact. Get
business and your marketing, instead of real. If she calls, then congratulations
things the editor and his or her audience are in order. But don't count on it.
will be interested in. If you wrote an advertisement and wanted
4. You forgot to put the five W's up a feature story and interviews, don't be
front. (WHO, WHAT, WHERE, WHEN and WHY surprised if the only media to call is
THE AUDIENCE WILL BE INTERESTED). You the advertising manager offering you a
didn't clearly and succinctly tell the package deal. You get what you ask for.
media why the audience would be What you offer is often times what you
interested in this. will get.
5. You are too wordy and text dense. You Even if you do get publicity, it may not
focused on details and minutia, instead come out exactly the way you want it.
of the most important ideas, issues, More often than not, the bigger the
factors, facts, and news angles. You fail media, the less likely they are to run
to address the real significant impacts contact information.
your story has on people. Often times, the quality may be there
6. You place too much information on one while the numbers are not.
page - the one page news release has a One or two quality media responses may be
font size so small an editor needs a what you want or need. If you get that,
magnifying glass to read it. it's a success.
7. You included corporate logos and other One article in USA Today may out perform
non-persuasive low value added graphics ten articles in small dailies and
that distract the editor from your key weeklies in the mid-west.
message. You may have also used an On the other hand, it may not. The small
unusual fancy font or a file format that high quality articles may outperform the
turns to gobbledygook when it goes small mention in the big media.
through a fax machine. Similarly, one quality 30-minute
8. You wrote a personally biased article interview on a well-liked talk show on a
for the media to publish, instead of radio station in the middle of nowhere
pitching the idea to the media and the out in the mid-west, will likely outsell
objective reasons why the media audience a five-minute interview on an Arbitron
will be interested. rated radio station in the middle of the
9. You wrote about features and facts, morning talk show in a major metropolitan
and forgot to explain what it means to area. You can't tell the listening
real people. Tell a story about real quality of the audience.
people. Add in real life human interest. So when you write a news release please
10. You wrote about how your news ties in review it against these criteria to see
to someone else's fame and glory. Forget if you've made any of these errors. Then
it. Never stand in the shadow of someone fix each and every one of them yourself,
else. Make your own light. Tell your own and when you are done, feel free to send
story. me your final draft. I'll be happy to
11. Your news release responds to take a look at it.
something that just happened. You're too So listen to your publicist. Heed these
late. You're behind the eight ball. warnings and reduce the risks of failure.
Forget it. Get out in front of the news. Fail to pay attention to these issues,
12. You included too much hype, proceed at your own risk.
self-laudatory praise, pithy quotes,




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