The #1 Way To Kill A Phone Interview

Typically the topic of verbal crutches is something thatapparent when you're in stressful situations like job
people are coached on when they are improving theirinterviews, but are probably apparent when your guard
group presentation skills. Verbal crutches are those littleis down like when you're hanging out with friends. They
"connector" words that all of us use from time to time.don't just appear when you pick up the phone for an
These are the ums, ahs, and even in the case of oneinterview.
candidate I interviewed--fabulous, that weYour other option is to record yourself while you
unconsciously toss in while we're thinking about thepractice for the interview. This can be trickier because
next sentence.you will of course know that you're taping and will
Let me tell you--this will KILL and I mean--RUIN yourmake more of an effort to clean up your act, but it
chances for a follow up interview, especially if yourcould work.
first interview is a phone interview.Another option is to just make a conscious effort
As the interviewer on a phone interview, I have nothingthroughout the day to listen to what you are really
else to focus on other than the sound of your voice. Ifsaying. Too many times I find that if I'm not completely
that sound is constantly interrupted by an umm, or aengaged in what I'm saying and am not truly "in the
ya know, I'm really going to notice it. If the job I'mmoment" that I will start umming and ahhing as my
considering hiring you for has a lot of phone workbrain searches for the next coherent thought. When I
involved, I'm not going to subject the person on thefocus on the message I'm trying to convey, my
other end of the phone to your poor verbal abilities. Atspeech patterns clean up immediately and I'm back on
this point, I don't care if you are the most qualifiedtrack. I sound more professional and people have a
person on paper--you're out of the running becausetendency to not tune me out because they're tired of
your message is being lost in a sea of these verbaltrying to sort out the wheat from the umm and ahh
crutches. It's a very silly way to get eliminated.chaff.
Here's how you clean up your act. First, you need toSo bottom line, if this could be a problem for you--fix it
either ask your friends very seriously and honestly ifNOW! Make an effort everytime you say something
you are a verbal crutch offender. Explain to them howduring the day to really listen to what you are
important this is in your job search, and unless theysaying--don't tune out! If you want the interviewer to
want to hear you whine for an additional six monthspay attention to you--you need to pay attention to you.
about not finding a new job--they should help you.For some people, this will be a hard habit to break, but
Verbal crutches are bad habits that can become moreit is well worth the effort, I guarantee it.