| Phone interviews are becoming increasingly popular as | | | | What to do during the phone interview: |
| a means of narrowing down candidates for a more | | | | - Remember to Smile. Experts say that smiling puts |
| traditional face to face interview. In the ultra | | | | you in a better state of mind and will project a positive |
| competitive society we now live, a job advertisement | | | | image to the listener |
| can attract hundreds of resumes from candidates with | | | | - Speak in a steady voice. Don’t rush what |
| similar set of skills and backgrounds. The recruitment | | | | you’re trying to say. Ensure that you sound |
| process is all about finding the one perfect candidate | | | | enthusiastic and passionate. |
| among the basket full of candidates. The phone | | | | - Don’t forget to breathe. It will help you stay calm |
| interview has become a popular, flexible, inexpensive | | | | and sound more relaxed. |
| and speedy way of finding that one person. | | | | - LISTEN – Answer the questions which are being |
| Anna Press, a former recruitment agent with over 10 | | | | asked. Do not make the mistake of telling the |
| years experience in conducting telephone interviews | | | | interviewer what you want to tell them. Give them the |
| shares her experiences below: | | | | answers to their questions. |
| Preparing for a PHONE INTERVIEW | | | | - Keep a glass of water handy – Nothing is worse |
| Before you begin your phone interview make sure | | | | than having a dry mouth |
| that you are confident in your understanding of the | | | | - Address the interviewer in the appropriate way. Do |
| position you are applying for and the company you are | | | | not shorten people’s name. They are your potential |
| applying with. Do extra homework on the | | | | employer not your “mate” |
| company’s history and research recent company | | | | - Take your time – Don’t rush the interview. This |
| news. Preparation is the key and will make a great | | | | is your time to shine. If your feeling nervous take a |
| impression on your interviewers. | | | | moment or two to collect your thoughts |
| Prepare your Interview location. Make sure you’re | | | | - “Cheat Notes” Prepare beforehand with notes |
| in a comfortable place with no distractions. Keep your | | | | to help drive you through the interview. If the interview |
| resume in clear view, have a pen and pad to take | | | | is going to be technical than have notes ready to |
| notes and a glass of water sitting close by. Minimise | | | | prompt yourself if needed |
| any outside distractions that could potentially take your | | | | - Don’t forget to ask questions. |
| mind off the interview (HOT TIP: Disable call waiting on | | | | What NOT to do during the interview: |
| your phone). Dress the part so you feel and sound | | | | - Don’t eat, drink, chew gum |
| professional. The more professional you feel the more | | | | - DO NOT SMOKE |
| professional you will come across on the telephone. | | | | - Don’t interrupt the interviewer. |
| Most importantly – Practice Interviewing. Rehearse | | | | - Don’t answer with just a “yes” and |
| and Practice. There are many ways to help you | | | | “no”- elaborate your answers, provide examples |
| prepare for the telephone interview. Have a friend/ | | | | if applicable |
| family member conduct an interview. Ideally, rehearse | | | | - Don’t be too Casual/informal |
| with someone from the same industry. The best way | | | | - Long winded answers to questions |
| to hear how you sound is to tape yourself. Remember | | | | Conclusion: |
| the more preparation you put into the interview the | | | | The only way to master a phone interview is to |
| better prepared you will be. | | | | practice, be professional, and show your passion for |
| Preparation is the key! Write down answers to | | | | the job role. Remember you have made the phone |
| questions you believe are going to be asked. Have | | | | interview stage so don’t blow your interview by not |
| questions ready to go so when the interviewer says | | | | being ready. |
| “Do you have any questions to ask us” | | | | Good luck! |
| you’re ready and prepared. | | | | |