| Behavioral based interviewing is a style of interviewing | | | | Give a situation where you have had to overcome a |
| developed in the 1970’s. It is a technique used by | | | | problem so that you can move forward with |
| employers to ask candidates and evaluate their | | | | something. What did you do? |
| experiences and behaviors. It helps them to determine | | | | Flexibility: |
| their potential for success and the candidate’s | | | | Give a specific example of a situation when you |
| suitability for the position. Currently, 30 percent of all | | | | conformed to a policy with which you did not agree. |
| organizations are using behavioral interviewing to some | | | | Tell a time when you put your needs aside to help a |
| degree. | | | | co-worker understand a task. What was the result? |
| Through behavioral interview questions and answers, | | | | Goal Setting: |
| the employers will try to determine lots of things about | | | | Tell a time when you set a goal and were able to |
| the candidate for the job particularly his past | | | | achieve it. What do you consider your greatest |
| behavior. This is accomplished by asking tough | | | | achievement so far and why? Tell about a goal that |
| interview questions that pertain to the candidate’s | | | | you did not reach. How did you feel about it? |
| past behavior by relating a specific experience based | | | | Initiative: |
| on the criteria set by the interviewer. However, it | | | | Give a situation where you used your initiative to solve |
| goes beyond just looking at the candidate's educational | | | | a problem. What did you do? |
| and work history to determine the right fit, asking the | | | | What was the best idea you thought of during your |
| candidate for specific examples of past behavior as | | | | professional or college career? How did you apply it? |
| they relate to the job requirements. | | | | Cite a certain situation where you showed initiative. |
| Since behavioral interview focuses on experiences, | | | | Integrity/Honesty: |
| behaviors, knowledge, skills and abilities that are related | | | | Tell about a situation when you were forced to make |
| to the job description of the applicant, the questions | | | | a decision. Tell about a time you had to fire a friend. |
| are categorized for easy facilitation and administration. | | | | Relate the most difficult customer service experience |
| Here is a sample behavioral interview questions: | | | | that you have ever had to handle. |
| Adaptability: | | | | Leadership: |
| Cite one example of a time when you adjusted to a | | | | Give an example of a situation when you motivated |
| classmate’s or colleague’s working style to | | | | others. Cite a situation when you delegated a project |
| accomplish a project. | | | | effectively. |
| Analytical Skills/Problem Solving | | | | Interpersonal Skills: |
| One of the interview questions to ask future employee | | | | Give an example of a time when you used your |
| is in relation to citing a situation where you solved a | | | | fact-finding skills to solve a problem. Cite an example |
| difficult problem. What did you do at that situation and | | | | of a time when you used good judgment and logic in |
| what was the outcome? | | | | solving a problem. |
| Communication: | | | | Planning and Organization/Time Management: |
| How do you deal with conflict? Give an example. Give | | | | How do you prioritize things in scheduling your time? |
| an example of a situation when you were able to | | | | Give examples. How do you prioritize projects and |
| successfully communicate with another person even if | | | | tasks when scheduling your time? Give examples. |
| that individual did not personally like you (or vice versa). | | | | Teamwork: |
| How did you handle the situation? | | | | Tell about a situation you were able to successfully |
| Creativity: | | | | deal with another person even when that individual did |
| Cite a situation when you had to use your presentation | | | | personally like you (or vice versa). |
| skills to influence someone's opinion. | | | | At present, more employers are using behavioral and |
| Tell about a problem that solved in a unique or unusual | | | | competency based interview questions in the hiring |
| way. What was the outcome? | | | | process with the idea that the best way to predict |
| Decision Making: | | | | future performance is to examine the past and |
| Narrate about a difficult decision you made last year. | | | | present performance in a similar situation. |