| Hotel Clerk is a person who basically checks the | | | | Oracle. Problem-solving skills and the ability to work |
| guests into the hotel and assigns them rooms. They | | | | independently and under pressure also are important |
| usually register guests, answer inquiries pertaining to | | | | traits required for this job. |
| hotel services, prepare computer bills, keep record of | | | | 3. Why do you want to peruse a career in hotel |
| room availability, collect payments and perform | | | | industry? |
| numerous other clerical operations. | | | | It is a little bit tricky question. The answer to this |
| An interview is an employment process in which an | | | | question can differ from person to person. It is a brilliant |
| interviewer asks questions from a prospective | | | | opportunity to explain the extensive process of |
| candidate. Given below are some common interview | | | | research and education that you have undertaken. Tell |
| questions that come up again and again during | | | | them about your strengths and how you match up |
| interviews for this post. | | | | with the hotel industry. |
| 1. What job specific duties have you performed in your | | | | 4. How long have you been in your present |
| previous organization? | | | | profession? |
| In my previous hotel I used to register arriving guests, | | | | This question is usually framed to know your |
| assign rooms and check out the guests till their stay. I | | | | experience. Tell honestly about your past experience. |
| also kept records of room assignments and | | | | Do not exaggerate or inflate this figure because |
| information of registration on computer. I use to report | | | | employers check your references to confirm your |
| the problems of customers and correct them with help | | | | work history. |
| of house keeping or maintenance staff. I even | | | | 5. How much salary do you expect from this job? |
| prepared and explained charges and process | | | | Well, I am anxious in finding a job that is a suitable fit |
| payments when guests check out. | | | | for me. I am sure whatever salary you are paying is |
| 2. What are the qualities of a good hotel clerk? | | | | consistent with the rest of the market. I think you have |
| A good hotel clerk must be hard working, service | | | | a good idea of what this position is worth to your |
| oriented, and able to communicate effectively with | | | | company. |
| customers. They must be open to new ideas and | | | | Well, these are some frequently asked questions |
| react quickly to changing trends. People in this field | | | | when you are giving interview for the post of hotel |
| need a good typing speed and excellent knowledge of | | | | clerk. |
| MS Excel, PowerPoint, Access, internet, SQL and | | | | |