| Job Interview coming up? ... Keep in mind that whether | | | | Commitment: This is your capacity for becoming |
| they know it or not, all Hiring Managers are looking for | | | | dedicated to your work. You should demonstrate a |
| certain characteristics or "Behavioral Competencies." | | | | strong belief in what you do. Demonstrate that you are |
| One of the most important is CONFIDENCE. Now, all | | | | willing to make a sacrifice for people when appropriate |
| of us have made mistakes in the past, and maybe all | | | | because you are a COMMITTED person. Show a |
| of your performance reviews have not exactly been | | | | strong responsibility and commitment to not only the |
| "glowing," but the point is not to live your life looking in | | | | Hiring Manager and the company, but even more |
| the rear view mirror. If you know you have made | | | | importantly, to customers and clients. |
| mistakes, and you are working on improving yourself, | | | | Work Orientation / Stamina: This is your capacity to |
| then there is no reason why you shouldn't move | | | | handle mental intensity and hard work. Indicate the high |
| forward with CONFIDENCE and an EXPECTATION | | | | tempo and speed at which you work, and your |
| OF SUCCESS. | | | | capacity for endurance. Show that you invest the |
| Review the following Behavioral Competencies with | | | | TIME and ENERGY necessary to get the job done |
| CONFIDENCE. Nobody is a super-person that exhibits | | | | right the first time, consistently. |
| all of these characteristics at 100%, but if you have | | | | Interpersonal Skills / Charm: This is your capacity to |
| ever worked any job then you have exhibited all of | | | | know how and when to get things done with people. |
| these characteristics to some degree. EMPHASIZE | | | | Show that you are outgoing and charming, and that |
| THE POSITIVE when you formulate your interview | | | | you are especially effective in this regard when you |
| answers, and think of times on the job when you | | | | have an objective in mind, or need someone to do |
| HAVE exhibited these characteristics -- NOT times | | | | something. Demonstrate that you have an intrinsic |
| when you might have failed to. | | | | need to win the approval of others, fit in, and get along. |
| What you want to demonstrate to the Hiring Manager | | | | Show that you have the ability to build quick |
| Courage / Persuasion: This is your ability to increase | | | | relationships with people. |
| your determination to get the job done when you are | | | | Discipline: Demonstrate that you have inner standards |
| faced with resistance or a difficult situation. Show the | | | | that make you both predictable and productive. Show |
| ability to move people towards a commitment to buy | | | | that you enjoy the responsibility of planning and |
| or act. Demonstrate that you are fair and nice, but also | | | | carrying out your own schedule. Indicate that you can |
| show that you are aggressive and may even | | | | motivate yourself to work on a task until completion. |
| sometimes intimidate others. Don't be modest. | | | | Competitiveness: This is your drive to be better than |
| Demonstrate confidence and the fact that you are not | | | | others. Show that you like to compete and have the |
| easily intimidated. Indicate the desire to influence the | | | | desire to win, and show the maturity of knowing how |
| thinking of others. Show that you can gain agreement | | | | this benefits everyone. |
| from others via logic, alternatives, and emotional | | | | Focus: This is your ability to determine what is |
| appeals. | | | | important, set priorities for tasks, and maintain direction. |
| Beliefs / Ethics: This is your capacity to believe | | | | Show that you understand how to set short and |
| strongly in what you do and emphasize service. | | | | long-term objectives, and how to intelligently schedule |
| Indicate loyalty so that the Hiring Manager knows that | | | | these objectives so that you hit your goals and |
| you won't quit after three months -- or leave your | | | | complete. |
| clients hanging and out of the loop. This quality is key | | | | ... When you formulate your interview answers, try to |
| to the development of accounts and customer | | | | integrate at least two of the above competencies. |
| satisfaction. Show that you will act in terms of what is | | | | Remember, confidence is the most important! Relax, |
| right. Demonstrate that you follow through and actually | | | | deliver your best answer, use the above guidelines -- |
| do what you say you will do. | | | | and you WILL get HIRED! |