| There are four basic types of interviews that | | | | Technical skills: Do you have the skills to do the job, |
| employers will use. Arrangement interviews are | | | | how have you used those skills and what was the |
| individual interview or arranged as a group. Individual | | | | outcome. |
| interview on done on a one on one basis or you will | | | | If you focus on having good answers to these 10 |
| have to face a panel. | | | | categories you should do very will. |
| Agenda interviews are interviews where there are no | | | | When an interviewer asks you a question they will |
| set questions or a set of questions that are a like. | | | | want to know how you will handle these 10 basic |
| Focus interviews may be disorganized where the | | | | employer concerns. When you answer their questions |
| employer may ask many hypothetical questions. | | | | tell the employer which of these 10 skills you used, |
| Some interview may behavioral, this is where the | | | | what action did you took, and what was the positive |
| interviewer may focus on past accomplishments from | | | | result that occurred after you took action. The |
| you previous employers. | | | | interviewer will want to know what positive result |
| The interview might be skills based where the | | | | occurred from the action you took. |
| employer will test your objective skills. | | | | When answering your interviewers questions feed |
| The last interview process might be where you will | | | | your answer back to the interviewer in a short story. |
| have to go through many interviews. The first | | | | Any answer that shows you handled these 10 |
| interview is establishing your qualifications for the job. | | | | business concerns and achieved a positive result will |
| The interviews that follow will challenge your fit with | | | | be a successful answer. |
| the company. | | | | If an interviewer asked you how you handled a conflict |
| Many people will try to prepare for the job interview | | | | with a co-worker. You might respond to the |
| by preparing to answer questions they think an | | | | interviewer by saying. There was a time when my |
| employer will ask them. There are too many questions | | | | team leader acted harshly to one of our new hires. |
| to prepare for. A simpler way of handling this challenge | | | | After the incident I pulled my team leader a side and |
| is to focus on answering a number of questions that | | | | informed him or her that I felt they should have asked |
| most employer will be concerned with. Employers will | | | | the new hire for help instead of rudely telling the new |
| be concerned with how you answer these 10 | | | | hire what to do, they would probable get more help |
| questions. | | | | from them. The result was that my team leader |
| Business goals: They will want to know how you will | | | | became more aware of the way they interacted with |
| help them increase sales, handle customer satisfaction, | | | | others. |
| are you efficient and what is the quality of your work? | | | | Think about these 10 business concerns and start |
| How do you handle time management and are you | | | | thinking about how you handled a situation from your |
| reliable: They will be concerned with your punctuality, | | | | previous employer. A good acronym to remember |
| how you handle deadlines, how you prioritize tasks, | | | | when you respond to the interviewer is to utilize the |
| and are you willing to work flexible hours? | | | | Skill, Action, Result (SAR), technique. What skill did you |
| Are you willing to learn: How do you handle over | | | | use, what action did you take to handle the situation |
| coming your weaknesses, take criticism, and how well | | | | and what was the positive outcome or result that was |
| you learn on the job? | | | | accomplished? |
| How do you handle initiative: Are you willing to help | | | | Try to quantify your answers as much as possible. For |
| co-workers, are you a problem solver and do you | | | | example if the interviewer asks what you did to meet |
| take initiative? | | | | your previous employers goals. A good response |
| Are you a team player: How do you contribute to the | | | | might be, I can remember a time when I helped the |
| team, show leadership, and help co-workers? | | | | team exceed our goals when I discovered a better |
| How your people skills are: Can you get alone with | | | | way of utilizing our software which helped us quote 12 |
| different people, how do you resolve conflict with | | | | new clients a month which resulted in $120,000 in |
| co-workers and difficult customers? | | | | additional premium. |
| How your communication skills are: How are your | | | | To improve your interview skills focus on answering |
| listening, speaking, writing and reading skills? | | | | the 10 business concerns with stories that quantify |
| How your judgment is: Do you try to avoid mistakes, | | | | your success in handling these 10 business concerns. |
| do you work safe, and how do you come back when | | | | Remember to use the Skill, Action, Result (SAR) |
| a mistake is made. | | | | technique. Doing this will improve your chances of |
| Do you have integrity: Are you fair and unbiased, do | | | | getting the job. |
| you follow rules, and are you honest? | | | | |