Behavioral Interview Questions and Answers - Tips and Advice

Behavioral interviews are becoming more and moreperformance.
popular in this highly competitive job market. The mainNavigating behavioral questions & answers
reason that employers like the behavioral interview isWhile answering this type of question may seem more
that it can predict the future actions of candidatesdifficult than traditional questions, actually, with a little
quite accurately. What do we mean by this?practice, you may find that the answers come more
Traditional interview questions - the ones you may benaturally since you're simply recalling your past
more used to - typically call for highly objectiveexperiences. Here are some guidelines to keep in mind
answers and can be based on misperceptions. Forfor answering behavioral questions in a way that will
instance, how you answer the question, "What arehelp your interviewer the most:
your strengths and weaknesses?" is based on your*Always relate the question to a specific instance in
own perception of yourself. Since the employer doesyour career.
not yet know you, he or she cannot judge the*Describe the tasks that were related to the instance.
accuracy of your answers.What was the expected outcome?
However, behavioral interview questions provide the*Describe your actions in relation to the task or
interviewer with much greater insight into how yourinstance. What did you do? Why did you decide to do
mind works. As the name implies, behavioral questionsit?
focus on just that: your actual behavior - and not your*Always describe the actual outcome of your actions,
perceptions. In this type of interview, the interviewereven if it wasn't favorable. What did you learn from
has targeted several specific behaviors and attitudesthe experience? What might you do differently if
that the job requires, and has designed behavioralfaced with a similar situation?
interview questions that will shed light on whether youIn answering interview behavioral questions this
might be a good fit for the position.thoroughly, you show that you understand what the
Behavioral questions examplesinterviewer is looking for and that you're willing to offer
Here are some typical interview behavioral questions:up the information to help them make the best
*Tell me about a time when you had to make adecision.
decision without sufficient information. How did theAdditional tips
situation work out?*Remember, there are no right or wrong answers. Just
*Tell me about a time when you had to work withanswer the question as honestly as you can, while
someone who did not like you. How did you deal withfocusing on describing your actions during the situation.
the situation? What was the outcome?*Don't feel attacked by the interviewer's follow up
*Describe a decision you made that was unpopular.questions, which may feel very probing. The
Why did you make the decision? How did you sellinterviewer is simply trying to understand how and why
your decision? What was the outcome?you've acted in situations he or she believes related to
*If you are given an assignment that you don't knowthe job, and is not personally attacking you.
how to handle, what would you do?*Relax and take a deep breath before answering. It's
*What would you do if a customer complains aboutok to take a few minutes to think of your answer.
you to your boss?*If you're describing a stressful situation, avoid the
*Tell me about a time when someone's interruptionstemptation to get upset all over again. Detach yourself
were in danger of causing you to miss a deadline.from the emotions of the situation, and describe the
What did you do?details as factually as possible.
Notice how much more specific and detailed this type*Smile! Speak smoothly and confidently.
of question is than traditional, straightforward interviewWith some practice and preparation, you'll find that you
questions. The idea behind the success of behavioralcan handle the more difficult behavioral interview
questions & answers is that a person's pastquestions successfully and with confidence.
performance is a good indicator of his or her future